COVID-19 Ticket Guarantee

We are eager to reopen and welcome you to life-inspiring performances at the Dayton Performing Arts Alliance.

To ensure that all patrons feel safe and comfortable attending performances in our world-class venues, in partnership with our venue Dayton Live, we are implementing new health and safety protocols. Beginning October 1, 2021, proof of vaccination, or a negative COVID-19 test, and masks are required for entry to DPAA performances and events. You can read the full details here.

In the event you are uncomfortable with the new health and safety policies, you may select any of the following options beginning 30 days before your ticketed performance.

Receive a refund.

Refunds and credits will be available to anyone who chooses not to attend due to the updated venue policies. The Box Office recommends requesting a refund no sooner than 30 days before the performance in question (as conditions and policies may change).

Ticket holders must request refunds no later than one week before the performance. If a patron decides to cancel a season subscription and receive a refund or credit, they will lose their current seat selection. We cannot guarantee seating and package availability for future events or subscription series.

Put the value of your tickets on your account.

 The Box Office can put your funds on account for future use during the 2021-22 season.

Donate the value of your tickets to the DPAA.

Your tax-deductible donation today means that the next time you join us for a Ballet, Opera, or Philharmonic performance, we will be here to share the joy of live performances with you once more as a healthy, vibrant, and financially secure organization. Patrons who donate $100 or higher receive access to our DPAA Virtual Streams Memberships

To request any of the ticket options above, please contact the Box Office by phone at 937.228.3630 (Tu-Fri; 10 AM to 6 PM) or by email at [email protected]


Depending on when you call the Box Office, the staff may place you on hold due to high call volumes, and it may take two to three business days to process your request. Thank you in advance for your patience and understanding.